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Terms & Conditions

Terms & Conditions
The following Terms & Conditions apply to all bookings made with Directcyprus.com , and to all persons included in the booking. Please read them carefully, as you will be asked to agree to them before confirming your reservation. If there is anything that you do not understand, or if you have any questions, then please do not hesitate to contact us at reservations@directcyprus.com

The Contract
Directcyprus.com acts as booking agent on behalf of all the Hotels, and the service providers that are featured on this website, and therefore the contract is between the person making the booking and the providers of the service. When you make a booking, we send you an e-mail to confirm the booking, and it is at this point that a legally binding contract comes in to existence. The date of the contract is therefore the date stated on the e-mail confirming your booking.

Confirmation of Booking
When you receive confirmation of your booking, it is important that you check the details carefully. If there is anything that you consider to be incorrect, you must notify us immediately, or at least within 24 hours of receiving the confirmation, by sending an e-mail to reservations@directcyprus.com

The Principal
In parties of two or more people, the person who makes the booking will be regarded as the principal, and this person accepts responsibility for full payment of the booking, including all cost and charges in respect of all members of the party. If the principal is under 18 years of age (on the date of commencement of the booking) and the parents, or guardians are not travelling with him or her, then either a parent or a guardian must write to us giving written consent to arrangements being made with us by the principal.

Confirmation of Booking, and any other information
Confirmation of the booking, and any other information will be sent to the e-mail address provided by the principal, who is in turn responsible for ensuring that all other members of the party are kept fully informed.

Holiday Insurance
We strongly recommend that you take out adequate holiday insurance. It is your responsibility to make sure that you have adequate insurance cover, which should include amongst other things, all medical costs, and the cost of assistance, including return to your country of residence in the event of an accident or illness.

Payments

Option A: No prepayment is needed. You will be requred to make full payment 15 days prior to arrival.

Option B: Prepay and Save Rate. Save 3% by paying full amount for your reservation today (cancellation policy will be non refundable, no cancellations).

Changes to Confirmed Bookings
If you want to change any details of your booking after it has been confirmed by us, we will be pleased to do our best to help. However, the accommodation, and or service provider has no obligation to make any change. Only the principal who made the original booking can change it, and to do so he or she should send an e-mail to reservations@directcyprus.com

Cancellation Policy (Accommodation Only)
Should you need to cancel, the principal must do so by sending an e-mail to reservations@directcyprus.com We will confirm the cancellation, and at the same time notify the principal of the cancellation charges due, which will be calculated as follows:

When the cancellation e-mail is received by us:

* Less than 3 days before ‘Commencement’ date, the Cancellation Charges will be additionally 50% of the total cost of the accommodation, and or service.
* Less than 1 day before ‘Commencement’ date, Cancellation Charges will be 100% of the total cost of the accommodation, and or service.
* NO SHOWS - 100% Cancellation Charges of the total accommodation cost.

Changes to Your Booking
If the accommodation, and or service provider has to make a change to your confirmed booking, we will inform you as soon as possible, but we will have no other liability towards you. Directcyprus.com will do everything in its power to avoid having to make any changes to any bookings. However, if in the unlikely event that we are informed by the accommodation, and or service provider that it is not possible to provide the accommodation, and or service that you have booked, we will do our very best to provide you with similar accommodation, and or service, of equal standard. If we are unable to do this, or you prefer not to accept our alternative, you may cancel free of charge & refund all deposited amounts.

Our Responsibility to you for your Booking
Because we are acting only as a Booking Agent, we have no liability for any of the accommodation and or service arrangements, and in particular no liability for any illness, personal injury, death, or loss of any kind. Any claim for damages for injury, illness, or death, arising from your stay in the accommodation, or use of a service, must be brought against the provider, and will be under the jurisdiction of the law of the country in which the accommodation is located or the service took place.

Complaints Procedure
If you find it necessary to complain while you are staying at the accommodation, you must inform the accommodation management immediately, in order to give them the chance to resolve the problem. You may lose any right to compensation, if you fail to do so. If the issue is not resolved to your satisfaction, you should contact us by calling +357 24 622 405. This telephone number will be shown on your Confirmation of Booking. We will act as an intermediary to try and rectify the problem to your satisfaction as quickly as possible. In the event that we are unable to do so, and you wish to take matters further, you must do so directly with the accommodation provider, and or owner concerned.

Indemnity
When you book accommodation through Directcyprus.com, you accept responsibility for the proper conduct of yourself, and all of the members of your party during your stay. The provider, and or owner of the accommodation reserves the right at any time to terminate your stay, or that of any member of your party due to misconduct, within their reasonable opinion. Should this be found necessary, full cancellation charges will apply, and no refund will be given. Furthermore, the accommodation provider shall be under no obligation whatsoever to pay compensation, or meet any costs or expenses you may incur as a result of your booking being terminated in accordance with this section of our Terms & Conditions. If your actions, or those of any member of your party cause damage to the accommodation in which you are staying, you agree to fully indemnify us against any claim (including legal costs) made against us by the provider, and or owner of the accommodation. Finally, you are also liable to reimburse the accommodation provider or owner for any damage caused, before you end your stay.

Room Allocation
When you arrive at the accommodation, you will be asked to register, and this will include you having to show your passport or other means of photo identification. You will then be allocated a room.

Check in and Check out times
The accommodation should be available for you to Check In from 14:00 hrs (2 pm). On the day of departure, you will be required to vacate the accommodation no later than 12:00 (12 am). Failure to do so could result in an extra charge